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What you can embroider, lead times, and the non-returnable policy for customised items.
Embroidered orders take 1–2 additional business days beyond standard processing. Express embroidery may be available for an additional charge — contact us before ordering.
Custom embroidered items are non-returnable and non-refundable unless they arrive damaged or defective. Please double-check all embroidery details (spelling, designation, colour) before placing your order.
Rush (2-hour) delivery is not available for embroidery orders.
For hospital-wide or institutional uniform orders with custom embroidery, use the B2B inquiry form for volume pricing and dedicated support.
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